Consider IT

Consider IT
Consider IT

Posted by Lauren Pyle

NCSC accreditation blog (2)
July 27, 2023

Consider IT Becomes One of the First in Scotland to Achieve NCSC Assured Service Provider Status

Consider IT, is thrilled to announce its recent achievement as an NCSC (National Cyber Security Centre) Assured Service Provider for Cyber Essentials. This remarkable milestone makes Consider IT the one of the first Managed Service Providers in Scotland to obtain this prestigious certification, and the third Scottish company overall.

The NCSC Assured Service Provider scheme provides organisations with a means to assess and demonstrate their cybersecurity posture to clients and stakeholders. By undergoing a rigorous evaluation process, Consider IT has proven its commitment to delivering top-notch cybersecurity services, offering clients the confidence and peace of mind that their sensitive data and systems are protected with the highest level of expertise.

The certification process involved a comprehensive assessment of Consider IT’s cybersecurity practices, infrastructure, and policies. The evaluation was conducted by the NCSC, the UK government’s authority on cybersecurity, which recognised the company’s exceptional dedication to maintaining robust security measures.

At the forefront of this achievement is Consider IT’s Head of Cybersecurity, Andy Maclaren. His extensive experience, deep knowledge of cybersecurity best practices, and dedication to ensuring the highest standards have been instrumental in successfully steering the company through the assessment process. Andy’s expertise has been formally acknowledged and validated by the NCSC scheme, further solidifying Consider IT’s position as a trusted and reliable cybersecurity partner.

“We are incredibly proud to be one of the first Managed Service Providers in Scotland to receive the NCSC Assured Service Provider certification. This achievement is a testament to our team’s unwavering commitment to cybersecurity excellence,” said Stuart Gilbertson, Managing Director of Consider IT. “Our clients can trust that their cybersecurity needs are in the hands of experts who prioritise the safety and protection of their digital assets.”

Consider IT’s focus on continuous improvement and staying ahead of the ever-evolving cybersecurity landscape has enabled them to achieve this coveted status. The company remains committed to delivering exceptional cybersecurity services that align with the industry’s highest standards.

About Consider IT:

Consider IT is a leading Managed Service Provider headquartered in Edinburgh. The company offers a comprehensive suite of IT and cybersecurity solutions tailored to meet the unique needs of its diverse clientele. With a team of dedicated experts and a commitment to excellence, Consider IT has earned a reputation for providing reliable, innovative, and secure IT services.

July 27, 2023
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cyber essentials blog (1)
July 25, 2023

Enhancing Cyber Health Through 5 Main Technical Controls: A Cyber Essentials Overview

As cyber threats continue to evolve, businesses must prioritise cybersecurity to safeguard their data and operations. Cyber Essentials, a vital cybersecurity certification scheme developed by the UK government, offers a solid foundation for organisations seeking to strengthen their cyber resilience. In this article, we will explore the five main technical controls involved in Cyber Essentials and examine relevant statistics from the UK government’s Cyber Security Breaches Survey 2023. Additionally, we’ll highlight the importance of engaging with reputable cybersecurity experts, such as Consider IT, to navigate the certification process effectively.

Secure Configuration

Secure configuration serves as a crucial defence against cyberattacks. Ensuring that systems, devices, and software are configured securely helps prevent vulnerabilities. To ensure secure configurations organisations should adopt a comprehensive approach. Firstly, conducting regular security audits and vulnerability assessments is crucial to identify weaknesses and address them promptly. Enforcing strong password policies and using multi-factor authentication adds an extra layer of protection, as passwords form the first line of defence against unauthorised access to systems and sensitive information. According to the Cyber Security Breaches Survey 2023, in 2021, 79 percent of surveyed organisations reported implementing password policies. However, this figure experienced a concerning decline to 70 percent in 2023. This trend underlines the need for organisations to reinforce their password policies, and assess their cyber security strategies to safeguard against potential breaches.

Boundary Firewalls and Internet Gateways

Network firewalls act as essential gatekeepers, preventing unauthorised access to private networks and reducing the risk of cyber intrusions. In 2021, 78 percent of surveyed organisations had implemented network firewalls, but this figure declined to 66 percent in 2023. This downward trend highlights the urgency for businesses to prioritise network security, fortifying their defences against cyber threats seeking to exploit network weaknesses.

Access Control

Access control involves managing user accounts and permissions to ensure that only authorised individuals have access to systems, data, and services. It includes measures such as using strong passwords, implementing multi-factor authentication, and regularly reviewing and revoking access rights. In 2021, 75 percent of organisations acknowledged restricting admin rights effectively, but this number dropped to 67 percent in 2023. Many businesses who do not implement proper access control cite issues such as resource constraints, organisational culture, the assumption of safety or convenience for employees to make updates to their own machine. Don’t fall victim to cyber attacks for the sake of convenience or assumed safety – bad actors count on that!

Malware Protection

Protecting systems against malware is critical to prevent malicious software from infiltrating and disrupting operations. Malware can find its way onto your systems in a number of ways. Your employees might unknowingly download malicious attachments from emails, fall victim to deceptive links leading to infected websites, or download software from unreliable sources that contains hidden malware. Visiting compromised websites or clicking on malicious ads can also trigger drive-by downloads. Social engineering tactics can be employed to deceive you into downloading and running malware. Even seemingly harmless USB devices can spread infections. Additionally, outdated software with known vulnerabilities can be exploited by cybercriminals. To safeguard your system, make sure your staff receive regular security training, use reputable antivirus software, stay updated with the latest patches, exercise caution with email and downloads, and avoid untrusted sources. Regular data backups are also crucial for added protection.

The government cyber breaches survey highlighted a decline in organisations using malware protection, with only 71 percent deploying this control in 2023, compared to 78 percent in 2021. Make sure your business doesn’t become a casualty.

Patch Management

Applying software security updates promptly is crucial in addressing known vulnerabilities and protecting systems from cyber threats. Alarming statistics from the Cyber Security Breaches Survey 2023 indicate that only 31 percent of organisations managed to apply software security updates within 14 days in 2023, as compared to 43 percent in 2021. The decline in timely updates exposes businesses to potential exploits that cybercriminals frequently target.

Why do you need Cyber Essentials?

In a rapidly evolving digital landscape where cyber threats loom large, safeguarding your organisation’s data and systems is of utmost importance. Cyber Essentials provides a foundational cybersecurity framework that can bolster your cyber health significantly. With recent statistics from the UK government’s Cyber Security Breaches Survey 2023 indicating a decline in the adoption of essential technical controls, now is the time for companies to take proactive steps to protect their assets.

To ensure your organisation’s compliance and certification in Cyber Essentials, consider partnering with Consider IT – a trusted and experienced cybersecurity services provider. Consider IT is committed to empowering businesses with robust cybersecurity measures, and we specialise in helping companies achieve Cyber Essentials certification efficiently. As one of the only Scottish Managed Service Providers (MSPs) that are IASME certified, Consider IT brings a wealth of knowledge and expertise to the table, providing comprehensive solutions tailored to your unique business needs.

Get in touch today.

July 25, 2023
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UK companies blog
June 7, 2023

UK companies Exposed to Global Data Theft: A Wake-up Call for Cybersecurity

In the latest cyber security news, a number of high profile UK companies including Boots, BBC and British Airways have fallen victim to a ransomware hacking group named Clop. The group exploited a vulnerability in the file transferring software, MOVEit. Thousands of organisations are understood to have been affected by this breach that has exposed employee’s personal data including national insurance numbers, contact information and bank details.

Zellis, a major payroll provider, confirmed that 8 of their clients were affected by the data breach, but did not name any names. 

It’s very likely that the next steps for the hacker group will be to contact the victims with a list of demands. The stolen data potentially holds immense value for those who seek to exploit it for financial gain.

This cyber attack highlights the vulnerability of even the most secure organisations when faced with sophisticated cyber threats. Beyond the immediate threat of compromised data, the incident could lead to lost revenue, reputational damage, and an erosion in customer trust for MOVEit and the companies caught in the crossfire. 

Lessons learned 

This breach serves as a wake-up call for organisations worldwide to reassess their cybersecurity practices. It reaffirms the need for constant vigilance and the adoption of proactive measures to safeguard sensitive information. Here are a few key lessons to take away:

Strengthen your Cybersecurity Infrastructure

Invest in robust security systems, firewalls, and encryption protocols to protect your business and customer data. Regular security audits and vulnerability assessments can help identify potential weaknesses and mitigate risks.

Employee Education and Awareness

Human error remains a significant factor in successful cyber attacks. Training employees to identify phishing attempts, maintain strong passwords, and practice safe browsing habits can greatly enhance your cybersecurity posture.

Multi-Factor Authentication

Implementing multi-factor authentication can provide an additional layer of protection, making it harder for unauthorised individuals to gain access to sensitive systems and data.

Continuous Monitoring and Incident Response

Establish robust incident response plans and maintain round-the-clock monitoring of networks. Prompt detection and response can limit the damage caused by potential breaches.

Is your business cyber secure?

Cyber Essentials is “essential” for anyone seeking to safeguard their data and protect against cyber threats. With the ever-increasing prevalence of cyberattacks and data breaches, having a Cyber Essentials certification demonstrates a commitment to cybersecurity best practices. It helps you establish a robust foundation for information security by implementing fundamental security controls and mitigating common vulnerabilities. 

We can help you get compliant, stay compliant, and protect your business from attacks. Get in touch today.

June 7, 2023
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keyboard shortcuts
May 17, 2023

Boost Your Productivity with These Top 10 Keyboard Shortcuts

In today’s fast-paced digital world, maximising productivity is paramount, and at Consider IT, we like to equip our clients and visitors with the knowledge to make their workdays better and more efficient. One way to achieve this is by mastering keyboard shortcuts. These handy combinations of keys can save you time, effort, and unnecessary mouse clicks. Whether you’re a student, professional, or casual computer user, learning and utilising keyboard shortcuts can just make your day go a little smoother. Here, we’ll explore the top 10 keyboard shortcuts that can help you become a more efficient computer user, beyond your basic copy and paste (CTRL+C and CTRL+V).

  1. Win + V (Enable clipboard )– This shortcut allows you to copy and paste multiple items and store them temporarily in your clipboard. Very handy for filling out repetitive information.
  2. CTRL + SHIFT + V (Paste without formatting): Just what it says on the tin. This will paste your copied text without any formatting from the original source.
  3. Ctrl+Z (Undo) and Ctrl+Y (Redo): Made a mistake? Ctrl+Z to the rescue! This combination undoes your last action, providing a quick way to rectify errors. Conversely, Ctrl+Y redoes the action that was just undone, allowing you to easily toggle between different versions of your work.
  4. Ctrl+S (Save): Never lose your progress again. Ctrl+S instantly saves your document, spreadsheet, or any other editable file. Make it a habit to save frequently, as unexpected crashes or power outages can occur, potentially resulting in data loss.
  5. Ctrl+X (Cut): Need to remove selected text or files? Ctrl+X is your go-to shortcut. It cuts the selected content and stores it in the clipboard, ready to be pasted elsewhere.
  6. Ctrl+A (Select All): Save time selecting multiple items by using Ctrl+A. This shortcut selects all the text, files, or elements within the active window, allowing for swift editing or copying.
  7. Windows Key+D (Show Desktop): When your screen is cluttered with open windows, Windows Key+D comes to the rescue. This shortcut minimizes all open windows and takes you straight to the desktop, providing a clean slate to work with.
  8. Alt+Tab (Switch Between Applications): Effortlessly switch between open applications with Alt+Tab. This shortcut displays a list of open windows, allowing you to navigate and select the desired one without reaching for your mouse.
  9. Ctrl+Shift+Esc (Open Task Manager): Need to manage or close unresponsive applications? Ctrl+Shift+Esc opens the Task Manager directly, giving you the power to monitor and control your system’s processes efficiently.
  10. The Win+Shift+S : This shortcut is used to capture a specific area of the screen in Windows. When you press Win+Shift+S, your screen will dim, and the cursor will change to a crosshair. You can then click and drag to select the desired area to capture. Once you release the mouse button, the selected screenshot area will be saved to the clipboard. This shortcut is particularly useful when you need to capture a specific part of the screen quickly without capturing the entire screen. After capturing the screenshot, you can paste it into an image editing or document software using Ctrl+V for further use or sharing.

Keyboard shortcuts are invaluable tools that enhance productivity and efficiency in various computing tasks. By incorporating these top 10 shortcuts into your daily routine, you can navigate your computer, edit content, and manage applications with ease.

Get in touch

Say hello and talk to a member of the Consider IT team today to help to structure and manage cyber security systems tailored for your business. 

May 17, 2023
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Ransomware attack
May 4, 2023

The City of Dallas ransomware attack: What can we learn?

According to media reports the City of Dallas has fallen victim to a ransomware attack that has affected several critical systems and services, including 911 emergency response, financial transactions, and public communications. The attackers, a group named “Royal Ransomware”, are believed to have gained access to the City’s systems via phishing attack.

Phishing attacks typically involve fraudulent emails, text messages or phone calls that appear to come from a reputable source (for example a subscription service) that can trick people into downloading malware to their device, or convince them to part with sensitive data such as credit card or bank account details. 

While the city’s IT team has responded quickly to isolate the affected systems, the attack has still caused significant disruption and inconvenience to residents and businesses. For part of the day, 911 call dispatchers had to manually write down call reports to pass to officers instead of using their automated dispatch system. Additionally, court systems went down, resulting in some jury trials being cancelled. In a media statement, officials confirmed the attack:

“”Wednesday morning, the City’s security monitoring tools notified our Security Operations Center (SOC) that a likely ransomware attack had been launched within our environment. Subsequently, the City has confirmed that a number of servers have been compromised with ransomware, impacting several functional areas, including the Dallas Police Department Website,”

“The City is currently working to assess the complete impact, but at this time, the impact on the delivery of City services to its residents is limited.”

There has been no indication as of yet if a ransom demand has been made.

What have we learned?

This incident highlights the importance of cybersecurity awareness, education, and resilience for all organisations, regardless of their size or sector. Here are some key takeaways from the Dallas ransomware attack:

Cyber threats are real and evolving

Ransomware attacks are a growing trend among cybercriminals, who use them to extort money from vulnerable targets. Organisations must stay informed about the latest threats and trends and implement appropriate security measures to reduce their risk exposure.

Regular vulnerability assessment is key

Organisations that don’t take stock of their cyber vulnerabilities leave themselves open to attack. Cyber criminals are a constant threat that need constant surveillance. Implementing systems to scan for vulnerabilities as they appear, regularly updating software and systems, and prioritising vulnerabilities by risk level makes it harder for criminals to access sensitive data.

Humans are the weakest link

Many cyber attacks exploit human errors and behaviour, such as clicking on suspicious links or downloading malware. Organisations must train their employees and contractors on how to detect and avoid cyber threats, and foster a culture of cyber security awareness and responsibility. Penetration testing with phishing simulation emails can help business leaders to assess where their team is in terms of cyber security awareness, so any training gaps can be plugged.

Backup and recovery are essential 

Even if an organisation falls victim to a ransomware attack, it can minimise the impact by having a reliable incident response plan. Regularly backing up critical data and testing the recovery process can help organisations restore their operations faster and avoid paying the ransom.

We can help

Find out how to protect your business from cyber security threats by contacting a member of our team today by emailing [email protected]

May 4, 2023
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3cx hack blogl
March 30, 2023

3CX Desktop app compromised as hackers launch a supply chain attack

Consider IT will continue to monitor the situation as updates become available.

On the 29th of March malicious activity was detected as an illicit version of the 3CX VOIP desktop client has reportedly been used to target customers in a supply chain attack.

3CX’s customer list includes many high-profile companies such as American Express, Coca-Cola, McDonalds, BMW, Honda, AirFrance, NHS, Toyota, Mercedes-Benz, IKEA and HolidayInn.

Several antivirus vendors picked up the issue. The threat intel team from CrowdStrike said, “The malicious activity includes beaconing to actor-controlled infrastructure, deployment of second-stage payloads, and, in a small number of cases, hands-on-keyboard activity. “

Sophos added, “”The most common post-exploitation activity observed to date is the spawning of an interactive command shell”

The attack  is thought to have been launched by a nation-state related hacking group, but this cannot be confirmed as the situation is still unfolding.

What’s been done to combat the threat so far?

In an update, 3CX said the “issue appears to be one of the bundled libraries that we compiled into the Windows Electron app via git” and that it’s further investigating the matter. So far:

-Illicit domains have been taken down – domains contacted by the compromised library have been reported and the majority removed overnight

-New windows app in progress – 3CX are working on a new windows app that does not have the issue

-Customers have been advised to use the PWA App instead – the PWA app is completely web based and does 95% of what the electron app does

ConsiderIT have immediately taken action this morning to secure any customers using 3CX.

March 30, 2023
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Microsoft Partner designation blog
March 28, 2023

Consider IT achieves Microsoft Solutions Partner designation

Consider IT are proud to announce that we have achieved the Solutions Partner for Modern Work Designation in the Microsoft Cloud Partner Program. The Solutions Partner for Modern Work designation recognises MSP’s who have demonstrated expertise to help customers boost productivity and shift towards a hybrid working environment using Microsoft 365.

About the Microsoft Cloud Partner Program

In October of 2022 the Microsoft Partner Network changed their name to “The Microsoft Cloud Partner Program”. Previously, Microsoft partners were designated with Gold or Silver badges to signify their level of competency. The new changes replace the old badges with new designations that differentiate solutions by highlighting their technical competencies, making choosing your IT provider simpler.

Achieving a place in the new Microsoft Cloud Partner Program  is now a more complicated process, with MSP’s having to prove their technical capabilities, experience, and ability to deliver successful customer outcomes. To become a Microsoft Solutions Partner, applicants are given a “partner capability score” in which they need to achieve at least 70 points out of 100, with only those who demonstrate true capability in each of the judging criteria being awarded with Microsoft Partner Designations.

Consider IT as a Microsoft partner

At Consider IT, we help empower our clients with Microsoft services to boost performance, productivity and engagement. We will work with you to provide the most efficient set up for your business – from start-up to enterprise. From making sure you get the best licensing deal, to ensuring your team has the newest features and updates, we can:

·         Get you set up with all the classic Microsoft office apps that your team will use daily, including Word, Excel, Powerpoint, Office, OneDrive and SharePoint.

·         Supporting remote and hybrid workers with Microsoft Teams, to become a central hub for online meetings, chat, content and calling.

·         Empowering businesses to create and innovate with Microsoft Azure’s cloud computing platform, allowing them to scale and grow with more than 200 products and cloud services.

We are very proud to have achieved this designation and would like to thank our excellent team for getting us to this point, particularly since one of the major scoring metrics was based on intermediate and advanced certifications of our staff.

Previously to the changes, Consider IT was a Silver Partner, and with the new Microsoft Cloud Partner Program designation we remain committed to providing excellent support services to our customers, empowering their success by staying ahead of the competition.

Get in touch

If you would like to talk to us about your business’ Microsoft 365 migration, please get in touch today. Or, if you would like more information, visit our website and check out our case studies.

You can also contact us by phone on 0131 510 0110.

March 28, 2023
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colocation CIT Linkedin Article Heading (v2
January 30, 2023

Top 5 Benefits of Colocation for Data-heavy Businesses

Data is the lifeblood of modern businesses – with its volume growing exponentially each day, staying on top of data handling and security can be tough. Costly and time-consuming data processes are preventing organisations from dedicating full attention to their core business activity too. Agree? Making decisions about managing the data workflow requires careful consideration: should you go with Cloud or Colocation?  

Majority of organisations believe the Cloud is the best solution. That’s why we’ve witnessed a dramatic shift to host data and handle data workflow on the Cloud. Yes, this makes sense for service businesses handling lower volumes of data. Colocation, however, remains a popular choice for data heavy businesses.  

Let’s explore the benefits of Colocation and the types of businesses Colocation is more suitable for. First of all, we’ll start by explaining what Colocation is. 

What is Colocation? 

Put simply it is the rental of space in a data centre for the physical aspects of your data hosting instead of hosting your servers, network and computing hardware on-premises.  

At Consider IT we advise our data heavy clients to adopt Colocation as they can own their servers but won’t face the hassle of hosting and maintaining them on-site taking up premium office space.  

Our top 5 benefits of Colocation 

1 Long term cost savings 

For starters, it’s often much cheaper than on-premises hosting, since companies don’t need to purchase expensive hardware or take the risk of hiring personnel for maintenance and repair services.  

Additional inbuilt benefits that reduce cost include: 

  • Outsourced support to avoid costly compromised data, power outages or mismanaged equipment  
  • Reduced investment and maintenance costs by outsourcing power, cooling and connectivity infrastructure. 
  • Redundancy when needed that provides additional capacity for internet connectivity, cooling and power to ensure business continuity  

Recently, the CTO of 37Signals – which operates project management platform Basecamp and other products – revealed an eyewatering saving of $3.2bn by moving data from the Cloud to Colocation. 

2 Scalability 

Colocation services allow for greater scalability than traditional in-house solutions, since companies can upgrade, expand or contract their services as needed without needing to invest in additional equipment or maintenance personnel. The inbuilt flexibility is essential for businesses adapting and pivoting in an unstable economy. 

3 Security and Business Continuity 

Colocation also offers enhanced security compared to traditional hosting solutions. With the help of experienced IT experts, businesses can be confident their data is secure in the provider’s facility and their business remains uninterrupted even during power outages or natural disasters. Furthermore, businesses can enjoy a heightened degree of control over their data by having direct access through private networking and full administrative rights over their servers.  

4 Location  

With a Colocation office close by, you can gain the assurance of physically accessing your data where it resides. With a Colocation service, you can literally walk into the datacentre and point to where your data resides. Many businesses are mistaken that the Cloud is a set and forget service. This is not true – the Cloud still requires active management and appropriate steps taken to ensure reliable operation and if required a redundant solution to add capacity. 

5 Optimal Performance 

Colocation improves overall efficiencies with faster internet connectivity by accessing multiple internet service providers. Additionally, the state-of-the-art infrastructure is housed in a meticulously maintained dust-free environment and maintained 24/7 for uninterrupted, optimal performance. 

Are Colocation Services right for your business? 

A word of caution. Before you jump off the Cloud to Colocation Services assess the type of data you handle. Not all businesses are suited for Colocation services; certain types of businesses such as those with highly sensitive information may be better off staying with an on-premises solution due to the added level of security offered by this type of setup.  

Ultimately, Colocation allows you to safeguard a data heavy business while avoiding the hassle and cost of managing servers on-site. As long as you evaluate your requirements carefully you will experience all the benefits that come with employing Colocation Services. 

Mini Case Study 

One of our clients, a large skills body supporting government and UK workplaces, is data heavy.  Moving the volume of data to the Cloud was prohibitively expensive. Instead, Consider IT fully assessed their requirements and advised the purchase of three servers in our data centre managed by our team was half the price of the cloud alternative – plus gained the added benefit of peace of mind! 

Got any questions? 

Any business considering Colocation Services should talk to experienced IT professionals.  

Ask us any questions such as: 

  • How does Consider IT’s Colocation services adapt space and power to our expanding or contracting business requirements? 
  • What planning and implementation is required? 
  • Are hybrid options available? 
  • What ongoing support can Consider IT offer? 

Read about Consider IT’s Colocation Services

January 30, 2023
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Copy of CIT Linkedin Article Heading
November 8, 2022

Room full of Old Clunky, Messy Servers with Cables Everywhere.

Isn’t it time to use Server Colocation?

Making server migration a painless process…

Server migration is a bit like open heart surgery. In today’s digital age, data is the lifeblood of any industry, which makes your servers the beating heart of your business. Unfortunately, for many reasons, servers often won’t last the full lifetime of your company.

When it comes to server migration, you want to choose a team with experience and a steady hand. Here are 3 ways our server migration service ensures all your data is transferred seamlessly, so your business doesn’t skip a beat.

Data security

Since data is what keeps modern businesses alive, from intellectual property to customers’ personal information, you can’t risk spilling a drop. Our server migration experts ensure the secure and lossless transfer of all your data from your old servers to your new ones – regardless of whether they are local, or cloud-based.

No downtime

Downtime in any area of your IT infrastructure is never desirable, especially at server level. It brings everything to a standstill. This is why we make sure it doesn’t happen. All your data will be transferred to your new servers while you continue to work on the old ones. We then switch you over seamlessly, during the evening or weekend, with no loss of business hours. If you are working in multiple time zones, we can even do a phased transition for your team.

Never migrate again

Our server colocation service is a great option when it’s time to migrate. Rather than worrying about replacing your in-house servers again in future, and maintaining them in the meantime, we can transfer your data to off-site servers. You maintain full ownership of your servers while we take care of all the maintenance and ensure 99.9% uptime. Saving you time, space, and stress.

Get in touch today to save time, space and stress

November 8, 2022
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