Virgin Media UK broadband failure resolved

Some Edinburgh customers told us they had been affected.

Virgin Media has said that services around the UK are now fully restored following a nationwide failure.

Virgin Media apologised to their customers for Tuesday’s blip and said that the issue had now been fully resolved.

The problems arise just as Virgin Media plans to increase speeds to most of its customers. Over the next 18 months, Virgin Media plans to double most of its customers internet speeds.

If you have still not been able to connect, please try powering down your Cable modem for five minutes and then start it back up and wait a few minutes for the connection to re-establish.