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Category: IT News

HomeArchive by Category "IT News"Page 4
Recent Posts
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April 12, 2018

European electrical grid fixed, 6 minutes brought back

Last month, the European Network of Transmission System Operators (ENTSO-E) publicly admonished Serbia and Kosovo for not properly balancing their grids. Their negligence caused the grid to drop from its usual 50Hz to 49.996Hz. This meant that over the course of three months, any clocks that synchronised their time using the grid lost six minutes.

“This average frequency deviation, that has never happened in any similar way in the CE [Continental Europe] Power system, must cease,” the group wrote. “ENTSO-E is urging European and national governments and policymakers to take swift action.”

This week, ENTSO-E announced that oven, microwave, and alarm clocks across the continent were no longer six minutes slow. They ran the continental grid at a slightly higher frequency than normal (50.01Hz) for the same time-period until the clocks were back in sync.

stuart.gilbertson
April 12, 2018
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March 28, 2018

New Privacy Settings Announced by Facebook

Facebook has claimed that an overhaul of its privacy tools is the answer to the problems faced by people trying to understand what personal data Facebook has on them, and how it uses that data. In a blog post which announces the changes,  Erin Egan, VP and Chief Privacy Officer, Policy and Ashlie Beringer, VP and Deputy General Counsel announce the changes Facebook will make to make things “easier to find”.

No mention is made to what they do with the data in the post, only that the policies, terms and conditions, and usability will all be changed in light of the recent public backlash and bad publicity Facebook have faced last week.

Facebook says the revamp was already planned ahead of the recent scandal in order to comply with new EU (GDPR) rules.

The post highlights changes such as how to:

  • Make your account more secure;
  • Control your personal information;
  • Control the ads you see;
  • Manage who sees your posts and profile information.

The blog post comes just days after CEO Mark Zuckerberg decides not to appear before an MP summons on data misuse at the business.

stuart.gilbertson
March 28, 2018
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March 27, 2018

Facebook boss, Zuckerberg, refuses MP summons on data misuse

The UK Digital, Culture, Media and Sport Committee wrote to CEO Mark Zuckerberg on 20th March 2018 to summon him to explain how social media data is being used (or misused) for political advert targetting.

A Facebook spokesperson has said they will be sending its CTO or Chief Product Officer to answer questions instead.

“We have responded to Mr Collins and the DCMS and offered for two senior company representatives from our management team to meet with the Committee depending on timings most convenient for them.”

On 17th March, reports in the Observer of London and the New York Times claimed Cambridge Analytica, a UK political agency, was able to purchase data about 50 million Facebook users in 2015 to use for targeted political advertising.

stuart.gilbertson
March 27, 2018
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March 20, 2018

50 Million Facebook Profiles Harvested

The data analytics firm that worked with Donald Trump’s election team and the winning Brexit campaign harvested millions of Facebook profiles of US voters, in one of the tech giant’s biggest ever data breaches, and used them to build a powerful software program to predict and influence choices at the ballot box.

On Monday, Channel 4 News broadcast hidden camera footage in which Cambridge Analytica chief executive Alexander Nix appears to suggest tactics his company could use to discredit politicians online.

In the footage, asked what “deep digging” could be done, Mr Nix told an undercover reporter: “Oh, we do a lot more than that.”

The UK’s Information Commissioner is to apply to court for a warrant to search the offices of London-based political consulting firm, Cambridge Analytica.

The company denies any wrongdoing.

stuart.gilbertson
March 20, 2018
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Come and control our Christmas Lights!

logo

We’re at it again! This year is even bigger and better with more lights to choose from. Come annoy the team with the new rendition of Jingle Bells that plays in the office!

Click here: http://christmas.considerit.com

stuart.gilbertson
December 20, 2017
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Dell ditch their printer line

Dell confirmed to Consider IT today that they have stopped selling their popular printer hardware. After quizzing a third-party wholesale supplier, the Dell online chat service, and our Dell Direct Account Manager, we can today confirm that Dell has made the decision to stop selling printers as part of their hardware offering (in the UK at least).

This morning we checked the Dell website and confirmed that all printers had been removed from the Dell UK section, with the exception of their large workhorse C7765dn model.

Speculation could lead us to believe this is the direct result of some sort of fall-out from the recent Dell EMC merger.  We found an interesting article from late 2015 on the merger that says:

It makes you wonder how Dell’s acquisition of EMC will affect its printer business. We don’t know how much revenue or profit the printer business generates for Dell since it is a private company (and even when Dell was public, this information was hard to ferret out), but printer sales will be a tiny portion of the combined business. And factoring in the cost of the acquisition—Meg Whitman, CEO of HP, claims Dell will pay $2.5 billion a year in interest alone—the pressure will be on at Dell to improve or cut underperforming lines.

http://www.action-intell.com/2015/10/14/what-dells-acquisition-of-emc-says-about-the-printer-industry/

The ditching of the printer line from Dell is a blow to small businesses that rely on high quality, affordable, and reliable printer solutions. It also means that the fantastic warranty upgrades that were available on the product line (next business day support for example) are now no longer obtainable.

Looking at a sample of Dell printers we currently support, it looks like they are in fact just re-branded Xerox or Samsung printers, or even Zebra ID card printers. This change from Dell could also be as a result of HP buying Samsung’s printer business: http://www.bbc.co.uk/news/business-37337989

We have also been able to obtain an official statement from Dell which can be seen here: Update on Dell’s Imaging Business Letter

stuart.gilbertson
September 19, 2016
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Dell ditch their printer line

Dell today confirmed to us that they have stopped selling their popular printer hardware. After quizzing a third-party wholesale supplier, the Dell online chat service, and our Dell Direct Account Manager, we can today confirm that Dell has made the decision to stop selling printers as part of their hardware offering (in the UK at least).

This morning we checked the Dell website and confirmed that all printers had been removed from the Dell UK section, with the exception of their large workhorse C7765dn model.

Speculation could lead us to believe this is the direct result of some sort of fall-out from the recent Dell EMC merger.  We found an interesting article from late 2015 on the merger that says:

It makes you wonder how Dell’s acquisition of EMC will affect its printer business. We don’t know how much revenue or profit the printer business generates for Dell since it is a private company (and even when Dell was public, this information was hard to ferret out), but printer sales will be a tiny portion of the combined business. And factoring in the cost of the acquisition—Meg Whitman, CEO of HP, claims Dell will pay $2.5 billion a year in interest alone—the pressure will be on at Dell to improve or cut underperforming lines.

http://www.action-intell.com/2015/10/14/what-dells-acquisition-of-emc-says-about-the-printer-industry/

The ditching of the printer line from Dell is a blow to small businesses that rely on high quality, affordable, and reliable printer solutions. It also means that the fantastic warranty upgrades that were available on the product line (next business day support for example) are now no longer obtainable.

Looking at a sample of Dell printers we currently support, it looks like they are in fact just re-branded Xerox or Samsung printers, or even Zebra ID card printers. This change from Dell could also be as a result of HP buying Samsung’s printer business: http://www.bbc.co.uk/news/business-37337989

We have also been able to obtain an official statement from Dell which can be seen here: Update on Dell’s Imaging Business Letter

stuart.gilbertson
September 19, 2016
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FTTC: Openreach modem removed from the equation

As of 1st April 2016, there will no longer be an Openreach modem installed for new FTTC connections. This means that when the Openreach engineer visits to switch you on with our service they will only do the jumpering activity at the local street cabinet and then close the job. This means you wont have to wait in on the engineer coming to your premise to install any equipment.

If you’ve decided to purchase your router and equipment through Consider IT, we’ll have it all preconfigured for you. If you’ve chosen for a site install, one of our technicians will still turn up on site at the pre-agreed time to get you online.

Openreach are running this as a pilot and will be holding regular review sessions to understand the highlights and lowlights of these kinds of installs. We’re confident that this makes more sense in the long run as we offer a combined modem and router in one box as standard.

stuart.gilbertson
January 18, 2016
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AVG Anti-Virus – Stuck on Starting Windows

We have noticed a large number of calls yesterday and today in relation to users on Windows 7 where the computer sits stuck on a “Starting Windows” page. The common denominator between all of these incidents is that the computers had AVG Anti-Virus installed.

Whilst we wait on AVG getting back to us with news on this issue we have been resolving these incidents by booting the computers in to Safe Mode, un-installing AVG completely, then booting back into Windows in normal mode before reinstalling AVG.

windows-starting

This is not the first time Anti-Virus programs have caused catastrophic issues with Windows PCs. In April 2010 a McAfee pushed out an update that caused a false positive identification, and incorrect deletion, of the critical Windows system file svchost.exe.

Edinburgh based IT Support Technician Ryan Morrison said: “I’ve been dealing with a few cases this morning and yesterday afternoon where the computer just fails to boot. I haven’t had time to confirm this yet, but it looks to be caused by AVG preventing a Windows Update from applying and causing the boot loader to get stuck on Starting Windows.”

After the system has sat on the “Starting Windows” screen for a while the PC will then automatically go into the Windows Recovery mode.

In some instances, re-installing AVG after safely removing it causes the problem to reoccur. We await AVG’s response to our report and we will update this page as soon as we have more information.

 

Update as of 24/06: We received an update from our AVG Account Manager which says:

We have a problem the past week however we have been advised to ask all partners to uninstall Trusteer Rapport from the customers computer using safe mode as we think this may be causing the problem. If you are unable to uninstall Trusteer Rapport, you can temporarily uninstall AVG following the instructions in Uninstall AVG.

 

stuart.gilbertson
June 19, 2015
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HMRC jumps ship to Google Apps, ditches Microsoft

HMRC has turned its back on Microsoft after announcing the news that they plan to switch to Google’s cloud apps services.

First reported by The Register, 70,000 HMRC employees are dumping Microsoft’s productivity solutions in favour of the Google Apps service proudly boasted by the internet giant.

This means HMRC will be the first of the major UK governmental departments to make the switch away from Microsoft.

HMRCInterestingly, back in May 2013, MPs accused the internet giant of deliberately subverting its motto, “don’t be evil”, in order to pay less tax. It’s almost ironic that of all the government bodies to make the move to Google Apps it’s HMRC that’s doing so.

Infuriated members of the House of Commons Public Accounts Committee (PAC) lashed out at the company as one of its most senior executives insisted it was not “selling” advertising in the UK – but in low-tax Ireland instead.

 

The arrangement allowed Google to pay just £6m in UK corporation tax in 2011 despite generating more than £3bn in advertising revenues in this country.

apps_logo_3D_online_medium3

“You are a company that says you do no evil,” said Margaret Hodge, the committee’s chairman. “I think that you do do evil. You use smoke and mirrors to avoid paying tax.”

 

But, press on they will. HMRC have obviously settled their differences with Google and are willing to switch to the Google Apps productivity suite.

The Cabinet Office has 2,500 users on Gmail at the moment. The government said in March the Google Apps suit best met the user needs for the Cabinet Office and DCMS.

David Fitton, head of public sector sales for Google UK wrote on Linkedin:

“The acceptance by HMRC that they can store OFFICIAL information offshore in Google data-centres represents a major change and endorsement of Google’s approach to managing sensitive information.”

Edinburgh IT Support company, Consider IT, supports both the Google Apps cloud-service and Microsoft’s Office365.

stuart.gilbertson
June 5, 2015
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