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January, 2016

Home2016January
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FTTC: Openreach modem removed from the equation

As of 1st April 2016, there will no longer be an Openreach modem installed for new FTTC connections. This means that when the Openreach engineer visits to switch you on with our service they will only do the jumpering activity at the local street cabinet and then close the job. This means you wont have to wait in on the engineer coming to your premise to install any equipment.

If you’ve decided to purchase your router and equipment through Consider IT, we’ll have it all preconfigured for you. If you’ve chosen for a site install, one of our technicians will still turn up on site at the pre-agreed time to get you online.

Openreach are running this as a pilot and will be holding regular review sessions to understand the highlights and lowlights of these kinds of installs. We’re confident that this makes more sense in the long run as we offer a combined modem and router in one box as standard.

stuart.gilbertson
January 18, 2016
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Email Virus: CWIH8974 PAYMENT RECEIVED from Avril Sparrowhawk

We are currently aware of a lot of malicious spam emails currently doing the rounds. As of posting this, few anti-viruses pick up the virus attachments.

The fake email pretends to come from e-mail address [email protected], but is actually a simple forgery and does not in fact come from Les Caves.

The contents of the e-mail message are as follows:

From:    Avril Sparrowhawk [[email protected]]
Date:    22 December 2015 at 11:14
Subject:    CWIH8974 PAYMENT RECEIVED

Good afternoon

Thanks very much for your payment we recently from you, however there was a missed invoice.  Can you just confirm this will be included in the next payment run, or whether there were any queries with this particular invoice?

I have attached the invoice for your reference.

Kind regards

Avril

If you receive this e-mail, delete it immediately and contact your IT Support company. Do not open the attachment(s).

The attached file is a malicious document “CWIH8974.doc” which has a low detection rate. There are likely other variants of this virus going around but in the cases we’ve seen it downloads a malicious executable file from.

If you have already opened the attachment, contact your IT Support company after shutting down your computer. They will want to completely wipe it with a fresh reinstall.

The virus itself allows the hacker to compromise the web browser so that when the user tries to log in to their Internet Banking, the details are leaked to the hacker who attempts to withdraw funds from the user’s bank account.

stuart.gilbertson
January 6, 2016
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