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January, 2012

Home2012January
Recent Posts
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Symantec victim of cyber attack

Edinburgh IT Support company, Consider IT, has recently learned that security software publisher Symantec has confirmed it was recently the victim of a cyber attack, resulting in the theft and disclosure of product source code. Via its website, the company affirmed Anonymous’ claims, citing a source code heist dating back to 2006. The post goes on to suggest that users running Norton Antivirus Corporate Edition, Norton Internet Security, Norton SystemWorks, Symantec Endpoint Protection 11.0, or Symantec AntiVirus 10.2 apply the latest maintenance patches.

Earlier this month, the online-collective Anonymous stated, via Twitter, that it possessed portions of the code in question and planned to release it in support of a class-action lawsuit filed by consumers – the suit claims Symantec employed scare tactics to encourage users to purchase its wares. If you have the company’s pcAnywhere solution deployed, Symantec suggests only using it for “business critical purposes,” as this software is “at increased risk.” Those looking to stay up-to-date on the breach and what Symantec is doing to ameliorate its effects can get the blow-by-blow from the source link below.

The security vendor said at the time that because the code is old, customers running Norton products today should not be in any increased danger of cyberattacks. However, the company admitted that users of pcAnywhere, which has not changed as much as the Norton products over the past few years, might face an increased risk because of the leak.

A patch for pcAnywhere 12.5 was released on Tuesday in order to address two security vulnerabilities that could lead to arbitrary code execution or privilege escalation. The flaws were reported privately to Symantec by security researchers Tal Seltzer and Edward Torkington.

“Additional patches are planned for release during the week of January 23 for pcAnywhere 12.0, pcAnywhere 12.1 and pcAnywhere 12.5,” Christine Ewing, director of product marketing for Symantec’s Endpoint Management group, said in a blog post on Tuesday. “Symantec will continue to issue patches as needed until a new version of pcAnywhere that addresses all currently known vulnerabilities is released.”

An attacker could potentially gain remote control of a company’s network and access sensitive information.

A Symantec spokesman said that fewer than 50,000 people used the standalone version of pcAnywhere – although the software was also bundled as part of other security packages.

It suggested that corporate customers who used pcAnywhere for business-critical activity should “understand the current risks” and “apply all relevant patches as they are released, and follow the general security best practices”.

stuart.gilbertson
January 26, 2012
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O2 and Tesco Mobile send your phone number to every site you visit using their mobile data network

Lewis Peckover, who set up a little web tool that displays all the “HTTP header information” sent to sites by web browsers, highlighted yesterday that O2 include your mobile phone number whenever you visit a website whilst running over the 3G network.

Users of the social news site, Reddit.com, confirm this problem also happens with Tesco Mobile.

For O2 and Tesco customers browsing on a 3G connection, these headers also include their personal telephone number in an x-up-calling-line-id line. Enterprising website owners can easily keep a copy of the HTTP header information sent over by visiting browsers and tie it to IP addresses and logins, if applicable.

O2 commented on their Twitter feed:

@lewispeckover Hi Lewis. The mobile number in the HTML is linked to how the site determines that your browsing from a mobile device #O2Guru  (https://twitter.com/#!/O2/status/161872584634408960)

But, this is bollocks.  Browsers send a User-Agent line in the Headers that tells web servers what browser and operating system it’s using, rather than having to divulge personal details such as the users mobile telephone number.Customers on an O2 or Tesco Mobile monthly contract might want to talk to a lawyer in regards to the validity of the contract now that it has been seen O2 are willy-nilly giving out these personal details to all websites you visit.

stuart.gilbertson
January 25, 2012
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BT recovers from “major business broadband problem”

Edinburgh IT Support company Consider IT reports a few of its clients were left without Internet this morning when BT suffered a major business broadband problem.

BT Business’ Twitter feed said the problem was fixed at 11.30 GMT, and advised users to restart their routers to get connected.

One user of TheRegister.co.uk posts:

Had this this morning.

At first, it was the ADSL Authentication failing on two ADSL2+ lines we have. That went away quite quickly, though, and has been replaced by a completely useless authenticated session that won’t shift traffic at all (literally, even a ping only hears silence). Both lines seem to be the same.

I switched us onto our emergency 3G stick which handles the traffic well for about a day before we hit limits, but the two business ADSL lines are still out of commission.

Shall I demonstrate how reliable BT are as a business provider?

My employers asked me to build a device that can automatically cut the power to the two routers we have, wait 30 seconds and restore power to them (and then restart networking scripts, etc.) at the order of a special text message (coincidentally to the same stick we use for emergency 3G access). It happens that often that our one-and-only VPN user actually “hard-reboots” the routers via text on a regular basis when his VPN software can’t connect.

Our two lines aren’t even stable enough to just run off one most of the time, I had to implement a very fancy failover / connection balancing system using a Linux router to get some sort of stability. Even then, about once a week the local exchange (50 yards away) decides to kill one or more of our sessions and we have to reconnect (via hard power off described above) for no visible reason.

Click here to see the post

The BT Broadband status page reads:

We have recently had a problem affecting Business IP addresses and it may be necessary to reboot your router.

Please power down your router & PC for a minimum of 30 seconds before reconnecting.

Once your router and PC have restarted, attempt to reconnect. We sincerely apologise for any inconvenience.

stuart.gilbertson
January 20, 2012
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McAfee promises to patch vulnerability

Edinburgh IT Support company, Consider IT, would like to make clients and visitors aware of a recent McAfee vulnerability that has been confirmed by McAfee themselves.

McAfee is promising to fix a vulnerability in its anti-malware service after it was alerted to a flaw that allows systems where the product was installed to be turned into spammers.

The spamming problem from this software resulted in major inconvenience for some McAfee customers, whose email was blocked after their IP addresses appeared on blacklists. McAfee’s forums show some of these customers complaining here and here.

In a blog post (here), McAfee said:

The patch will be released on January 18 or 19, as soon as we have finished testing. Because this is a managed product, all affected customers will automatically receive the patch when it is released.

McAfee says both the issues are restricted to SaaS for Total Protection and don’t affect any of its other products.

stuart.gilbertson
January 19, 2012
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Virgin Media UK broadband failure resolved

Some Edinburgh customers told us they had been affected.

Virgin Media has said that services around the UK are now fully restored following a nationwide failure.

Virgin Media apologised to their customers for Tuesday’s blip and said that the issue had now been fully resolved.

The problems arise just as Virgin Media plans to increase speeds to most of its customers. Over the next 18 months, Virgin Media plans to double most of its customers internet speeds.

If you have still not been able to connect, please try powering down your Cable modem for five minutes and then start it back up and wait a few minutes for the connection to re-establish.

 

stuart.gilbertson
January 18, 2012
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Action taken after care provider lost unencrypted memory stick

A care provider with offices in Northern Ireland and the Isle of Man has taken action to improve its data protection practices following a joint ruling by the Information Commissioner’s Office (ICO) and the Office of the Data Protection Supervisor (ODPS) for the Isle of Man.

Praxis Care Limited breached both the UK Data Protection Act and the Isle of Man Data Protection Act by failing to keep peoples’ data secure. An unencrypted memory stick, containing personal information relating to 107 Isle of Man residents and 53 individuals from Northern Ireland, was lost on the Isle of Man in August 2011. Some of the information was sensitive and related to individuals’ care and mental health.

The device has not been recovered. However, Praxis has informed all affected individuals about the loss and no complaints have been received by the regulators.

The company has now committed to making sure that all portable devices used to store personal data are encrypted. Any personal information that is no longer needed will also be disposed of securely in line with the company’s updated data security guidance.

Christopher Graham, UK Information Commissioner, said:

“Carrying people’s personal information around on an unencrypted memory stick is clearly unacceptable. The fact that some of the personal details stored on the device were out of date and so surplus to requirements makes this breach all the more concerning.

“The ICO will continue to work closely with other data protection regulators where it is clear that a data breach extends across national boundaries.”

Iain McDonald, Isle of Man Data Protection Supervisor, said:

“Today’s joint action aims to send a clear message to organisations that a lax attitude to data security will not be tolerated by either the ODPS or the ICO. We will continue to work with regulators in other countries to ensure that our residents’ personal information is protected.”

stuart.gilbertson
January 18, 2012
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