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June 3, 2015

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Paypal: “Accept our auto calls and auto texts or close your account”

PayPal and eBay have fallen out and are splitting up with each other on 1st July 2015. PayPal have published a new set of Privacy Policies that will come into force on the same day.

IF YOU DO NOT AGREE TO THE AMENDED USER AGREEMENT, PRIVACY POLICY OR ACCEPTABLE USE POLICY, YOU MAY CLOSE YOUR ACCOUNT BEFORE JULY 1, 2015 AND YOU WILL NOT BE BOUND BY THE AMENDED TERMS.

PayPal is nice enough to give its customers only two options when it comes to the new terms: begrudgingly accept them or close your account entirely.

There’s a temporary page showing all the new Privacy Policy changes in full with the highlighted points at the top. The top paragraph states several scenarios where PayPal may choose to automatically call or text you:

  1. notify you regarding your account
  2. troubleshoot problems with your account
  3. resolve a dispute
  4. collect a debt
  5. poll your opinions through surveys or questionnaires
  6. contact you with offers and promotions
  7. as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you.

Some of these items are standard and fair, but the ones highlighted in red might start putting some of PayPal’s customers off the idea of using their service completely.

What are your thoughts on this? Pop a comment below!

stuart.gilbertson
June 3, 2015
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