IT SUPPORT EDINBURGH
Trusted business IT support and cyber security in Edinburgh. As an IASME Certifying Body, CREST member, NCSC Assured Service Provider and certified B Corp, we've been the security behind Scotland's growing businesses for over 18 years.
THE EDINBURGH BUSINESSES WE WORK WITH STAY WITH US
18+
years supporting businesses across Edinburgh and the central belt.
97%
of new business comes from client referrals - our reputation is built on results.
98%
client retention - once businesses choose us, they don't go back.
98%
customer satisfaction across our Edinburgh-based support team.
EXPERT IT SUPPORT AND CYBER SECURITY IN EDINBURGH
We're not the cheapest business IT support company in Edinburgh. But we might be the least expensive.
That's because IT support is expensive when it lets you down. Whether it's…
Lost productivity and missed deadlines - because your IT provider has a slow response time, or because they didn't fix the problem right the first time.
Frustrated staff struggling with slow computers, slow servers or slow internet.
Losing your data and having to start again from scratch.
Being hacked and having to explain to your clients that their personal information is now in the hands of criminals. (Or being forced to pay thousands to ransomware crooks.)
Having to pay for additional support because your main provider doesn't have the know-how to support some of your systems.
If you're the sort of person who's willing to pay a little extra to have the job done properly, then we might be the IT Support company for you.
OUR SUITE OF IT SERVICES
IT SUPPORT SERVICES
Explore our full range of IT services including IT support, managed and co-managed IT services, consultancy, project management and procurement, communications, cyber security, cloud services, business continuity and more.
CYBER SECURITY
Our cyber security services and certifications are designed to help you ensure your business doesn’t become part of these exploding cyber-crime statistics.
COMMUNICATIONS
Optimised communications services to keep your team connected to clients and each other - so when opportunity calls, you’re always able to answer
MICROSOFT 365 SERVICES
We specialise in providing expert services to help you set up and secure your Microsoft 365 environment, ensuring seamless integration, robust security, and optimised performance.
CLOUD SERVICES
From website hosting, to enterprise capabilities of Microsoft 365 and Azure, the sky is the limit with our cloud services.
BUSINESS CONTINUITY
Don’t allow downtime and data loss to cripple your business. Our IT continuity services help you avoid costly outages.
IT SUPPORT EDINBURGH - FAQS
Our Edinburgh HQ is at Waterview House, 37 Shore, EH6 6QU. Our team supports businesses across Edinburgh, the Lothians, Fife and the wider central belt - both remotely and on-site when needed.
Our Edinburgh helpdesk is staffed during business hours with rapid response SLAs for managed clients. Critical incidents are picked up immediately, and we offer 24/7 cover for clients who need it.
Most of our managed clients are based in Edinburgh and the central belt of Scotland, but we also support businesses across the UK from our Edinburgh, Glasgow and London offices. Sectors we specialise in include legal, real estate and property, professional services, charities, energy, manufacturing and the public sector.
We make switching painless. Our onboarding team handles the full handover - documentation, system audits, account transfers and communication with your existing provider - so there's minimal disruption to your business. Most transitions complete inside 4 weeks.
Cost depends on your number of users, devices and offices, and the level of support you need. Use our quick quote service to get a tailored quote for your business.
THE BENEFITS OF MANAGED IT SERVICES
MONITORING & MAINTENANCE
Whether it’s based on-site or in the cloud, we continuously monitor and maintain your IT infrastructure to maximise up-time and performance every day.
ON-DEMAND EXPERTISE
Always there when you need us, never in the way when you don’t. As well as providing continuous background support, you can call on our expert team any time you need them.
PRO-ACTIVE PARTNERS
We don’t just keep things ticking over. As your IT partner, we’ll identify emerging new ways to increase productivity, lower costs, and much more.
RAPIDLY SCALABLE
Growing or restructuring in a hurry? We can rapidly scale your IT systems up and down to fit your business needs. Helping you stay agile at all times.
TOTAL TRANSPARENCY
We want your IT systems to run so smoothly you won’t even notice us working. But just so you’re never in doubt, we’ll send you clear, detailed performance reports every month.
CYBER SECURITY AS STANDARD
Security is built into everything we do. As a Cyber Essentials Plus-certified provider, we keep your systems protected with continuous monitoring and proactive threat prevention.
