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Consider IT blog title: Over 19000 sensitive documents stolen in Volkswagen breach overlayed on orange and blue gradient background
April 24, 2024

Volkswagen Group has over 19,000 sensitive documents stolen in Cyber Attack

The recent security breach at Volkswagen Group serves as a stark reminder of the ever-looming threat of cyber attacks. With over 19,000 sensitive documents stolen, the automotive giant finds itself at the centre of a cyber security nightmare, raising concerns not only for its own operations but for the broader landscape of global business security.

The Attack

Last week, Volkswagen Group reported a significant security breach in its IT systems. The attack was believed to have been perpetrated by Chinese hackers who employed sophisticated methods to breach the company’s systems. The stolen documents included crucial operational details and potentially sensitive information on new electric mobility technologies.

Immediate Impact

The repercussions of such a breach are vast. Beyond the immediate loss of sensitive data, Volkswagen has suffered a dent in their competitive edge and risks financial losses due to operational disruptions and investor confidence erosion. However, the company is not standing idly by. Volkswagen has assured stakeholders of prompt action, working closely with law enforcement agencies to contain further damage.

Steps Towards Recovery

Volkswagen’s response to the breach is comprehensive. The company is overhauling its cyber security protocols, implementing advanced monitoring systems, strengthening its cyber security team, and intensifying employee cyber security training. They are also working with specialist cyber security firms to analyse the breach, identify how it happened, and strengthen their defences against future attacks.

The Larger Picture

The breach at Volkswagen is not an isolated incident but rather a symptom of broader cyber security challenges facing the automotive industry and global corporations as a whole. Although the perpetrator(s) are yet to be identified, the clues leading to Chinese hacker groups highlight the escalating tensions surrounding cyber security and intellectual property theft between China and the West. This breach serves as a wake-up call, emphasising the critical need for robust and proactive cyber security measures in an increasingly interconnected world.

Moving Forward

The breach at Volkswagen Group serves as a sobering reminder that cyber attacks can happen to any business. As organisations assess their own cyber security posture, there are key steps they can take to prevent similar breaches. Implementing advanced monitoring systems, fortifying cyber security protocols, and investing in employee training are crucial components of a comprehensive cyber security strategy. Additionally, collaborating with trusted cyber security partners can provide invaluable support in analysing vulnerabilities and strengthening defences.

At Consider IT we help our clients fortify their cyber security defences. As a full-service IT support, cyber security, and communications provider, Consider IT offers expertise in navigating the complex landscape of cyber security threats. From achieving Cyber Essentials certification to ensuring ongoing compliance, Consider IT provides tailored solutions to mitigate risks and protect valuable data assets. Don’t wait until it’s too late—be proactive about your cyber security resilience today. Get in touch for a chat with one of our experts.

April 24, 2024
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Blog Title 7 strategies to combat malware and ransomware on a blue and orange gradient background
April 19, 2024

Staying Ahead of the Game: 7 Strategies to Combat Malware and Ransomware

When it comes to protecting your business from cyber threats, malware and ransomware remain two of the more pervasive and damaging. These malicious attack types can infiltrate systems, compromise data, and wreak havoc on businesses of all sizes. As we become more reliant on technology, the tactics of cyber criminals evolve, making it crucial for you to stay vigilant and proactive in your defence strategy.

What is Malware and Ransomware?

Malware, short for malicious software, encompasses a wide range of harmful programs designed to infiltrate and damage computer systems. From viruses and worms to trojans and spyware, malware can exploit vulnerabilities in networks, devices, and software, leading to data breaches, financial loss, and reputational damage.

Ransomware, on the other hand, is a specific type of malware that encrypts files or locks users out of their systems, demanding payment (often in cryptocurrency) for their release. This threat has become increasingly prevalent, targeting businesses across industries and causing significant disruptions to operations. 

The Importance of Proactive Defence

In the face of such threats, reactive measures are no longer sufficient. Organisations must adopt a proactive approach to cyber security, implementing robust defence strategies that prioritise prevention, detection, and response. Here are some key strategies to consider:

  1. User Education and Awareness: Employees are often the first line of defence against malware and ransomware. Providing comprehensive training on cyber security best practices, including how to recognise phishing attempts and suspicious links, can empower individuals to identify and mitigate potential threats.
  2. Up-to-Date Security Software: Keeping security software, antivirus programs, and firewalls updated is essential for protecting against known vulnerabilities and emerging threats. Regularly patching systems and applications can close security gaps and strengthen overall resilience.
  3. Access Control: To reduce the risks associated with potential misuse or theft of accounts, it’s essential to ensure that staff accounts are granted only the necessary access to software, settings, online services, and device connectivity features required for their respective roles. Additional permissions should be selectively granted only to individuals who have a legitimate need for them.
  4. Strong Password Management: Enforcing strong password policies, including the use of complex passwords and multi-factor authentication, can help prevent unauthorised access to accounts and systems. Regularly updating passwords and avoiding password reuse can further enhance security posture.
  5. Multi-factor authentication (MFA): By requiring users to provide multiple forms of verification, like passwords and biometrics, before accessing an account or system you can make it harder for attackers to breach accounts with stolen passwords alone.
  6. Data Backup and Recovery: Implementing a robust backup and recovery strategy is essential for mitigating the impact of ransomware attacks. Regularly backing up critical data to offline or cloud-based storage ensures that you can restore operations quickly in the event of a breach.
  7. Incident Response Plan: Having a well-defined incident response plan in place is crucial for effectively managing cyber security incidents. Establishing clear roles and responsibilities, as well as predefined steps for identifying, containing, and remedying threats, can minimise downtime and mitigate damages.

The Alarming Statistics

The UK Government’s Cyber Security Breaches Survey 2024 highlights the prevalent nature of cyber threats, with businesses and charities alike vulnerable to breaches and attacks. Alarmingly, half of businesses and around a third of charities report falling victim to cyber incidents within the past year. Particularly striking is the heightened susceptibility among medium and large businesses, with a staggering 70% and 74% respectively experiencing breaches, alongside high-income charities with annual incomes exceeding £500,000, where breaches are reported at 66%.

Phishing emerges as the predominant form of entry, constituting a significant proportion of breaches across both businesses and charities, with an overwhelming 84% and 83% respectively. Other notable threats include impersonation of organisations or employees via emails or online channels, affecting 35% of businesses and 37% of charities, followed by viruses or malware, impacting 17% of businesses and 14% of charities. 

How can we help protect your business?

At Consider IT, we understand the critical importance of safeguarding your business against cyber attacks. That’s why we offer comprehensive cyber security solutions designed to fortify your defence posture and reduce the ever-present risks of malware and ransomware. As an accredited IASME certifying body, we specialise in helping businesses achieve and maintain Cyber Essentials certification, providing assurance that your systems meet rigorous industry standards.

By partnering with Consider IT, you can take proactive steps to protect your business from cyber threats. Our team of experts will guide you through the certification process, ensuring compliance with baseline standards and implementing robust security measures tailored to your organisation’s unique needs. Even if certification isn’t a requirement for your business, rest assured that as our client, we’ll work to ensure you meet crucial cyber security standards, bolstering your resilience against potential attacks.

Don’t wait until it’s too late. Take proactive steps to secure your business today. Defend against the growing threat of malware and ransomware, safeguarding your data, reputation, and bottom line. Get in touch with us today to learn more.

April 19, 2024
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Blog title The cost of a cyber attack on a blue and orange gradient background
March 19, 2024

Counting the Costs: Understanding the Financial Impact of Cyber Attacks on Businesses

Cyber attacks, once considered a distant concern, have become a pressing reality for organisations of all sizes and industries. Beyond the immediate disruptions to operations and potential loss of sensitive data, cyber attacks carry a significant financial burden that can cripple businesses if not adequately addressed. Understanding the cost implications of cyber attacks is crucial for organisations to fortify their defences and reduce potential damages.

Direct Financial Losses: The most tangible cost of a cyber attack is the direct financial loss incurred by the organisation. This includes expenses related to mitigating the attack, such as engaging cyber security experts to investigate and contain the breach, restoring systems and data, and implementing security measures to prevent future incidents. Additionally, businesses may face regulatory fines and legal fees if the attack involves the leakage of sensitive customer information, violating data protection laws. Just recently, Capita suffered a £25 Million loss due to a ransomware attack. 

Operational Disruption: Cyber attacks often result in significant operational disruption, causing downtime that can play havoc with normal business operations. This downtime can lead to lost productivity, missed deadlines, and delayed product or service delivery. In industries where uptime is critical, such as public services, e-commerce or financial services, even a few hours of downtime can translate into substantial revenue losses and damage to customer trust and brand reputation. Just last month, many UK universities including Wolverhampton, Cambridge and Manchester were targeted by a hacker group who organised a Distributed Denial of Service attack, where many IT services were offline causing significant disruption to teachers and students. 

Reputational Damage and exposure of sensitive information: The fallout from a cyber attack extends beyond immediate financial losses. A tarnished reputation can have long-lasting consequences, eroding customer trust and loyalty. News of a data breach or security incident can spread rapidly through social media and news outlets, leading to negative publicity and a loss of credibility in the eyes of customers, partners, and investors. Rebuilding trust and repairing reputation damage can be a costly and time-consuming task for businesses. NHS Dumfries and Galloway is currently grappling with the ramifications of an ongoing cyber attack, where a significant amount of sensitive staff and patient data is thought to have been compromised. Affected staff and members of the public have been advised to be on guard for any unauthorised access to their systems, and to be wary of anyone approaching them claiming to have details about their sensitive information.

Customer Churn and Loss of Business Opportunities: Following a cyber attack, businesses may experience increased customer churn as a result of concerns about data security and privacy. Customers may take their business elsewhere if they perceive that their personal information is at risk. What’s more, potential business partners and clients may hesitate to engage with an organisation that has suffered a breach, leading to missed opportunities for growth and expansion.

Cyber Insurance Premiums: In response to the growing threat of cyber attacks, many businesses have turned to cyber insurance as a means of reducing financial risk. However, the cost of cyber insurance premiums has risen steadily in recent years as insurers seek to cover their own increasing exposure to cyber risk. Businesses may find themselves paying higher premiums or facing more stringent coverage requirements following a cyber attack, further adding to the overall financial impact. In fact, the cyber insurance market is projected to be worth over $90.6bn by 2033, highlighting its growing necessity.

Investments in Cyber Security: In the aftermath of a cyber attack, businesses often ramp up their investments in cyber security infrastructure and personnel to prevent future incidents. This may include upgrading existing security systems, implementing advanced threat detection and prevention technologies, and providing employee training and awareness programs. These defences are essential for defending against further attacks.

Long-Term Financial Consequences: The financial repercussions of a cyber attack can extend far into the future, affecting the overall financial health and viability of the business. Shareholders may see a decline in stock value following a high-profile breach, and lenders may tighten credit terms or impose higher interest rates due to increased perceived risk. In extreme cases, the financial fallout from a cyber attack can push a business into bankruptcy or force it to undergo a costly restructuring process to regain stability.

How can you prevent yourself from falling prey to a cyber attack?

While the financial implications of a cyber attack on a business can be staggering, prevention remains the most effective form of protection. Investing in cyber security measures and adopting proactive strategies can significantly reduce the risks posed by cyber threats. One such proactive step is obtaining a Cyber Essentials certification, which not only strengthens your defences but also demonstrates a commitment to cyber security best practices. Achieving certification can provide assurance to customers, partners, and stakeholders that the business takes its security responsibilities seriously, building trust and credibility. 

Consider IT, offers comprehensive services to help businesses get up to scratch and certified with Cyber Essentials. As an IASME Certifying Body, we work closely with clients across the UK to get certified and remain compliant. Check out some of our cyber security awards and accreditations, including CREST, ISO and Cyber Essentials Plus for more information on our commitment to cyber health. 
Speak to us today about your cyber security defences, minimising the risk of cyber attacks, and protecting your financial stability and reputation.

March 19, 2024
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Blog title The Importance of Cyber Security Awareness training on a blue and orange gradient background
February 28, 2024

The Importance of Cyber Security Awareness Training

Did you know that the leading cause of successful cyber attacks is attributed to human error? Unfortunately, the weakest link in your security chain comes down to mistakes by the people who work in your business. That’s why it is really important to train your staff regularly about how to spot a potential cyber attack, and the different tactics cyber criminals use to exploit human error. 

Types of Human Error Exploited by Cyber Criminals:

Phishing Attacks:

Among the most common tactics, phishing attacks involve tricking individuals into revealing sensitive information, such as login credentials or financial details. Up to 91% of  successful  data breaches start with a phishing attack. Cyber criminals often use deceptive emails, messages, or even phone calls to manipulate employees into clicking on malicious links or downloading infected attachments. As part of your cyber security training, simulating phishing attacks to see if anyone takes the bait is a good way to see if there is a need for further training.

Social Engineering, Impersonation, and domain spoofing:

Social engineering relies on manipulating employees to divulge confidential information. This could involve impersonating colleagues, using psychological tactics, or exploiting personal relationships to gain access to sensitive data.

One particularly insidious tactic that cyber criminals employ to exploit human trust is CEO domain spoofing. In this method, attackers edit email headers and content to make messages appear as if they are coming from your CEO or other high-ranking executives. These deceptive emails often request sensitive information, financial transfers, or access to secure systems. Given the perceived authority of the sender, employees may be more inclined to comply with the requests, unknowingly facilitating a cyber attack. Cyber security awareness training must specifically address CEO domain spoofing, emphasising the importance of verifying the legitimacy of unexpected requests, even if they appear to come from top executives. Awareness of this tactic is crucial for employees to remain vigilant and implement verification protocols to fend off potential threats originating from seemingly trusted sources within your organisation.

Weak Passwords:

81% of hacking related breaches are caused by weak or stolen passwords. Human tendencies to use weak passwords or reuse them across multiple platforms make it easier for cyber criminals to gain access to your systems. Cyber security awareness training should stress the importance of creating strong, unique passwords and implementing multi-factor authentication across the board.

Unsecured Devices:

With the rise of remote work, employees often use personal devices for professional purposes. Failure to secure these devices can expose your business to significant risks. Training programs should educate employees on the importance of device security, including regular updates, antivirus software, and secure Wi-Fi connections.

Lack of Awareness:

Many employees may be unaware of potential threats or the importance of cyber security best practices. Regular training sessions can bridge this knowledge gap, empowering employees to recognise and respond appropriately to potential threats.

Benefits of Cyber Security Awareness Training:

Reduced Risk of Data Breaches:

By equipping employees with the knowledge and skills to identify and report potential threats, you can significantly reduce the risk of data breaches and unauthorised access to your systems.

Improved Incident Response:

Cyber security training enhances employees’ ability to respond effectively to incidents, minimising the impact and preventing further harm.

Promotion of a Cyber-Aware Culture:

Fostering a culture of cyber security awareness promotes collective responsibility, encouraging employees to be proactive in safeguarding the business’ data.

About US:

Consider IT provides the full spectrum of IT & Communications services, including 24/7 support, strategic consultation, cloud and business continuity solutions, cyber security, compliance certification, procurement and more.

At Consider IT, we recognise that the human element plays a crucial role in boosting your cyber security. And so, as a standard practice, we provide our clients with regular cyber security training. Our training programs are designed to equip employees with the knowledge and skills necessary to spot and report an attempted cyber attack. By instilling a culture of cyber awareness, we empower your workforce to identify and mitigate potential risks, reducing the likelihood of falling victim to cyber criminals.

In addition to our commitment to education, Consider IT ensures that our clients are up to standard with Cyber Essentials baseline controls. These controls serve as a foundational framework, encompassing essential security practices that are crucial for mitigating common cyber threats. By implementing these controls, we help fortify your organisation against a wide range of potential risks. We’re the security behind great businesses!

Get in touch today to find out more, and get a free consultation.

February 28, 2024
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Ashley Madison data breach
August 30, 2023

Ashley Madison: How lax cybersecurity resulted in mass privacy violations

Have you watched the new documentary on the Ashley Madison scandal yet? If you haven’t, here’s the cliff notes, and the lessons that can be learned from this famous cyber attack.

This breach not only exposed the personal lives of millions but also ignited discussions on digital privacy, cybersecurity, and the ethical implications of such breaches.

Ashley Madison: who are they and what happened?

In July 2015, a group of hackers collectively known as “The Impact Team” targeted Ashley Madison, a dating website with the aim of connecting people who wish to step outside of their marriage and cheat on their partners.

The site promised users anonymity and security – promising to fuel your illicit affair with the ultimate privacy and secrecy. In fact, they went so far as to latch on to viral cheating scandals, with the message “Should have used Ashley Madison”, to highlight the safety of the site. This included Republican Mark Sandford – at the time he was the Governor of California and was running for Congress in a special election and his affair had previously been exposed. A billboard (right) was advertised with his face and the message “Next time use ashleymadison.com to find your ‘running mate’.”

To give users even more peace of mind, Ashley Madison  offered a “full delete” service. For the price of $19, all user information would be deleted from their servers – just like it never happened. However, that wasn’t quite true. Despite netting almost $1.7 million in 2014 for this feature, it didn’t quite work as advertised. While some data was indeed removed, things like credit card information with their full name and address, and other factors such as gps data, city, state, country, weight, height, date of birth, gender, ethnicity and sexual preferences were not – all of which may be enough to identify individuals.

Despite Ashley Madison’s declarations that finding your affair partner is much safer on their site, the hackers successfully infiltrated their security systems and obtained an extensive database containing user information, including names, email addresses, payment details, and even intimate fantasies. And how did they manage that? Well, it turns out that their cyber security measures left much to be desired. In fact, investigations showed that a disgruntled ex employee still had “uber-god” admin access to their systems, showing just how lax their security procedures were.

The hackers then threatened to publish the stolen data unless Ashley Madison and its affiliated site, Established Men, were shut down permanently. When the parent company, Avid Life Media, refused to comply, the hackers followed through on their threat, releasing sensitive user data in August 2015. This marked one of the most high-profile and consequential data breaches in history.

The fallout: Privacy Violations and Emotional Turmoil

The aftermath of the Ashley Madison breach was nothing short of catastrophic. The leaked data, which included personal details of over 30 million users, exposed countless individuals to public humiliation, ruined relationships, and damaged careers. The breach hit not only the users of the site but also their families, sparking heated debates about the ethics of hacking, cyberbullying, and the right to privacy in a digital age.

The breach had particularly severe consequences for public figures and individuals living in countries with conservative social norms, where extramarital affairs can lead to legal and societal repercussions. The emotional toll experienced by victims served as a stark reminder that data breaches have real-world ramifications beyond the digital realm. 

Many of the exposed users were then targeted by individuals who threatened to expose that they were part of the data leak to their family, friends and employer unless they paid a hefty ransom.

Some of these users ended their lives as a result of the breach, including a pastor of a small church.

Ashley Madison were also sued by a group of users who had been adversely affected by the breach, and they were ordered to pay $11.2 million in damages. The CEO, Noel Biderman also stepped down from his role at the end of August 2015. This breach was particularly embarrassing for him, as his full email inbox and shady business practices were released as part of the information dump.

Lessons Learned: Digital Privacy and Cybersecurity

The Ashley Madison data breach highlighted several critical lessons for individuals, companies, and policymakers alike:

Robust Security Measures: Companies handling sensitive user data must prioritise cybersecurity. Strong encryption, regular security audits, strong employee onboarding and offboarding procedures, and proactive measures to defend against potential attacks are imperative to safeguarding user information.

Incident Response Procedures: In this day and age cyber attacks are almost inevitable, but you can put measures in place to respond to threats quickly and efficiently. Having an incident response plan significantly reduces the risk to your business, and will help you bounce back quicker after experiencing a breach.

Transparent Data Handling: Transparency in data collection, storage, and usage is crucial. Users have the right to know how their information will be used and protected, fostering trust between companies and their customers.

User Education: Individuals must be educated about the risks of sharing personal information online and the potential consequences of data breaches. Practising good digital hygiene, such as using unique passwords and enabling two-factor authentication, can significantly reduce vulnerability.

Legal and Ethical Considerations: The breach highlighted the need for robust legal frameworks that address both hacking and the responsible use of leaked data. Ethical discussions around exposing sensitive information also gained prominence, raising questions about the role of hackers as vigilantes or villains.

How can you protect your company from a data breach?

While I’m sure your business isn’t quite as…questionable…. as the one highlighted in this article, the message remains the same – cyber breaches can not only harm you and your business, it can bring extreme harm to your customers. 

At Consider IT, cyber security is a top priority. We ensure all of our customers comply with the standards of Cyber Essentials so they are protected from any data breaches or cyber attacks – even if they don’t want the certification. Cyber Essentials is a UK government-backed cyber security certification scheme that sets out a baseline of technical controls for organisations of all sizes to protect themselves against common cyber threats. 

Consider IT is one of the few Information Assurance for Small and Medium Enterprises (IASME) certified bodies in Scotland, which means we can award the Cyber Essentials certification, and ensure you keep compliant. We offer end-to-end guidance and project management to make sure your cyber strategy is up to scratch. And if you need more peace of mind, we are also:

-A CREST accredited provider

-A trusted partner of the Cyber and Fraud Centre Scotland

-Members of the UK Cyber Security Council

-A National cyber Security Centre assured service provider

-ISO accredited in 27001, 14001, 9001

For a full list of our accreditations, visit our website here.

If you would like to know more about how we can help you get certified, get in touch today.

August 30, 2023
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